Effective date: 09.2025

At FlyAdams.co.uk, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect and process the following types of personal data:

• Contact details: name, email address, phone number, billing/shipping address.
• Order information: purchased products, payment details (processed securely by third-party payment providers, we do not store card details).
• Account information: if you create an account, your login credentials and preferences.
• Technical information: IP address, browser type, device information, and website usage data (via cookies and analytics).

2. How We Use Your Information

We use your personal data for:

• Processing and delivering your orders.
• Communicating with you about your order, account, or inquiries.
• Providing customer support.
• Improving our website, services, and product selection.
• Sending promotional emails (only if you have subscribed).

3. Cookies

Our website uses cookies to enhance your browsing experience, analyse traffic, and personalise content. You can manage or disable cookies in your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

• Trusted service providers (payment processors, delivery companies, IT support).
• Authorities if required by law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

6. Your Rights (GDPR)

As a customer, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data (“right to be forgotten”).
• Withdraw consent to marketing emails at any time.
• File a complaint with the UK Information Commissioner’s Office (ICO).

7. Data Retention

We keep your personal data only as long as necessary for the purposes outlined in this policy (e.g., for accounting and legal obligations).

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: support@flyadams.co.uk

Website: www.flyadams.co.uk